BSB50420 Diploma of Leadership and Management


The modern workplace now actively seeks out and rewards managers that are not afraid to lead, motivate and inspire their workforce, who embrace the internet and social media, who expect connectivity and interaction; and who can set themselves apart from the crowd. The role of a Manager has undergone radical changes to truly embrace leadership as a core component of the role.

Fresh Start Education equips students with the skills they need to excel in an ever-changing world. This qualification is designed for experienced professionals who value the importance of effective leadership and its impact on organisational success. Develop your leadership potential and gain invaluable management skills such as accountability and risk management, performance management and optimisation, through to creating strategies to meet and exceed KPIs’.

According to the Australian Government’s Job Outlook service, 31,000 high managerial job openings are expected to increase over the next five years.

With course content designed for the modern working environment, we strive to get you job-ready, competent, confident and qualified to succeed in your management career.

This course will challenge you, make you think and take you beyond the old-fashioned paradigm of management being about problem-solving and dictating tasks. You will enter into the new, exciting and stimulating world of the modern professional and gain the know-how to lead your team efficiently and effectively.

Entry Requirements

Students must be 18 years or older and will be required to demonstrate the required level of Language, Literacy and Numeracy (LLN) skills.

Whilst there is no formal pre-requisite required to enroll into this qualification, it is beneficial for students to have some relevant industry experience working in a managerial position within the workplace. This may have been obtained through formal and/or informal training, work experience and life experience.

Entrants to this program will undergo a Pre-qualification Interview to determine suitability and assess current knowledge and experience, to ensure that this is the right qualification relative to your career progression.

Recognition of Prior Learning (RPL) Assessment is offered to students that can demonstrate a minimum of two (2) years industry experience. The RPL Assessment process is undertaken by a qualified industry experienced Trainer & Assessor who will measure your prior knowledge and experience against the performance criteria of the qualification. As a result, you may not need to complete the entire qualification if you already possess some of the criteria taught within this qualification. If you apply for RPL and your application is successful you could:

  • Reduce or eliminate the need to undertake training in skills and knowledge you already have
  • Save time by reducing the number of classes that you will need to attend
  • Complete your qualification in a shorter time
  • Advance to a higher-level qualification in a shorter time, if desired. ]

Students may be eligible to apply for Credit Transfers by providing evidence of previously completed studies where there is equivalence to the units of competency within the qualification. A Statement of Attainment will be required as proof of the qualification / unit of competency. For more information please refer to the Fresh Start Education Student Handbook.

Course Structure

Fresh Start Education deliver relevant industry training and assessment that provides you with the skills, knowledge and experience to achieve this Nationally Approved and Accredited Business qualification.

Our course content has been purposefully developed to be future-focused, complete with current industry topics that are practical and relevant to your career!

To achieve this qualification, you must demonstrate competency in 12 elective units of competency.

To make sure this is the right qualification for you, please review the units of competency listed below to ensure that your scope of works meets the requirements of the qualification.

Core Units

Communicate With Infulence

Develop Critical Thinking in Others

Lead and Manage Effective Workplace Relationships

Manage Business Operational Plans

Develope and Use Emotional Intelligence

Manage Team Effectiveness

Delivery Method

Upon finalisation of the RPL Assessment. Students’ will be provided with a Training Plan outlining the units of competency to be trained and assessed. Training delivery is varied to suit the individual learner’s needs. Training may vary from online delivery, classroom based and/or one on one at your workplace. Training will be scheduled in collaboration with you prior to commencement.

Technical Requirements

Students may need regular access to a laptop or desktop computer with the following:

  • An adequate and reliable internet connection
  • At least the equivalent of Microsoft Office, with word-processing capabilities and spreadsheets
  • A PDF Reader installed

DURATION: Maximum 24 Months